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Frequently Asked Questions
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Can I cancel my payment?Yes, you can cancel your payment. To do so, please contact our customer service team as soon as possible after making the payment. Provide them with your payment details, such as the transaction ID and amount, so they can assist you promptly. Note that the ability to cancel a payment may depend on the timing and payment method used. For immediate assistance, you can reach our customer service team via phone at +6285659681226 or email at Tiebymin@gmail.com. Please refer to our cancellation policy on our website for more detailed information.
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How can I place an order with Tiebymin in website?Here are the steps: 1. Visit Our Website: Navigate to our official website to browse our full range of products and services. 2. Select Your Items: Add the items you wish to purchase to your shopping cart. Each product page provides detailed descriptions, pricing, and availability. 3. Review Your Cart: Once you have selected your items, go to your shopping cart to review your order. Ensure all products and quantities are correct. 4. Proceed to Checkout: Click on the checkout button to proceed. You will be prompted to enter your shipping details if you are a new customer, or to log in if you are a returning customer. 5. Choose Payment Method: Select your preferred payment method from the various options available (credit card, PayPal, etc.). 6. Confirm and Place Order: Review all your details once more, then confirm and place your order. You will receive a confirmation email with your order details and an estimated delivery time. For any assistance or special requests, you can reach our customer service team via phone or email. Thank you for choosing Tiebymin!
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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